The European Accessibility Act (Directive 2019/882) will reshape how businesses in Europe build and maintain digital platforms. By June 2025, any business with more than 10 employees and over EUR 2 million in annual turnover must ensure their website and digital services are accessible.
Which Businesses Are Affected?
- Online retailers (e-commerce)
- Financial services and banking platforms
- Transportation/ticketing services
- Streaming and digital media companies
- Telecom providers
- Digital publishing/e-books
Understanding WCAG 2.1 AA
- Perceivable: includes alt text and captions
- Operable: must work with keyboards
- Understandable: clear navigation and language
- Robust: compatible with assistive technologies
Tools to Check Your Site
- WAVE Accessibility Tool
- Siteimprove
- Screen reader testing (NVDA, VoiceOver)
How to Fix Accessibility Issues
- Add image descriptions
- Use structured heading tags (H1, H2…)
- Enable keyboard operability
- Caption multimedia content
Penalties Are Serious
- Up to EUR 100,000 in some EU member states
- Public complaints and lawsuits
- Lost eligibility for contracts and partnerships
How Masu Can Help
Masu helps businesses meet their accessibility obligations without overwhelming their teams. We offer audits, fixes, and documentation—saving you time and tens of thousands in potential penalties. Start now to stay compliant.
