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Challenge
Solution
Challenge
Tamay Energy Consulting needed a modern and integrated software infrastructure to effectively manage energy projects and customer services. Efficient management of processes such as the acquisition and sale of energy plants, discounted electricity procurement, and energy efficiency consulting required a robust digital platform. To address these needs, we collaborated to upgrade their IT infrastructure and integrate their systems.
Solution
Following detailed analyses and needs assessments with Tamay Energy Consulting, we developed customized solutions for the firm. We optimized the management of energy projects with modern software solutions. By enhancing digital platforms, we integrated customer relationship management (CRM) and data analytics systems. Additionally, we digitized the processes for energy efficiency consulting and discounted electricity procurement, ensuring all services were managed efficiently and seamlessly. These solutions enabled Tamay Energy Consulting to provide more efficient and effective services to their clients.
Results
- Increased efficiency in customer sadisfaction
- Noticeable increase in site traffic
- Significant improvements in user journey
- Overall improvements and integration in service processes